A Reliance Capital Company

CUSTOMER CARE

Easy to reach; happy to help.

We treat our clients as we would like to be treated ourselves.

From queries to assistance while trading, to even sharing your feedback, we believe that you deserve our undivided attention.

Close

SMS OR WRITE TO US

<RSEC HELP> To 53636


customer.support@rsec.co.in

​ ​

Mail us letters at our Cor​porate Office

HELPDESK

For any queries, please call us on -

022 39886000 | 022 25816000
Close

​HELPdesk

Our operational timing​: ​​

8.30 am to 7.00 pm (Monday to Friday).

10.00 am to 3.30 pm (Saturdays - 2nd & 3rd Saturdays closed)

Call us on​​ :

022 39886000 | 022 25816000

022 26856000 | 022 33506000

Partner Desk : 022 39896789 ​

*At the time of contacting us, please keep your account details ready for our customer service executive to assist you promptly.

​​

Other Charges

Know More
Close

​ Other Charges

Particulars Charges (Rs.)
Order placed by client at the Call and Trade desk (Call Centre) 15 per Executed Order (Maximum 2.5% of transaction value)
Enquiry Charges (First five enquiries are free every month) 5 per enquiry
Reissue of Welcome Kit (Resident Indians)
Reissue of Welcome Kit (Non Resident Indians)
200
1000
Physical contract note for clients who have signed for Electronic contract notes 40 per contract note
Physical Ledger/Transaction Statement 40 per statement
Delayed Payment Charges (DPC) 
- Limitcard Customers
- To Percentage Brokerage Customers

21 % per annum
18 % per annum

Locator

Close
 

HOLIDAYS

KNOW MORE
Close

HOLIDAYS FOR NSE AND BSE IN 2015

Sr. No.DateDayDescription
126-Jan-2015MondayRepublic Day
217-Feb-2015TuesdayMahashivratri
306-Mar-2015FridayHoli
402-Apr-2015ThursdayMahavir Jayanti
503-Apr-2015FridayGood Friday
614-Apr-2015TuesdayDr. Baba Saheb Ambedkar Jayanti
701-May-2015FridayMaharashtra Day
817-Sep-2015ThursdayGanesh Chaturthi
925-Sep-2015FridayBakri ID
1002-Oct-2015FridayMahatma Gandhi Jayanti
1122-Oct-2015ThursdayDasera
1211-Nov-2015WednesdayDiwali-Laxmi Pujan*
1312-Nov-2015ThursdayDiwali-Balipratipada
1425-Nov-2015WednesdayGurunanak Jayanti
1525-Dec-2015FridayChristmas

*Muhurat Trading will be conducted. Timings of Muhurat Trading shall be notified subsequently.

 

The holidays falling on Saturday / Sunday are as follows:

Sr. No.DateDayDescription
128-Mar-2015SaturdayRam Navami
218-Jul-2015SaturdayId-Ul-Fitr (Ramzan ID)
315-Aug-2015SaturdayIndependence Day
424-Oct-2015SaturdayMoharram
 

Additional holidays for Currency trading are as follows:

Sr. No.DateDayDescription
119-Feb-2015SaturdayRam Navami
201-Apr-2015SaturdayAnnual Closing of Banks
304-May-2015MondayBuddha Pournima
418-Aug-2015TuesdayParsi New Year
524-Dec-2015ThursdayId-e-Milad

Market Timings

Trading on the equities segment takes place on all days of the week (except Saturdays and Sundays and holidays declared by the Exchange in advance). The market timings of the equities segment are:

A) Pre-open session
Order entry & modification Open : 09:00 hrs
Order entry & modification Close : 09:08 hrs*
*with random closure in last one minute. Pre-open order matching starts immediately after close of pre-open order entry.

B) Regular trading session
Normal / Retail Debt / Limited Physical Market Open : 09:15 hrs
Normal / Retail Debt / Limited Physical Market Close : 15:30 hrs

Block deal session is held between 09:15 hrs and 09:50 hrs

C) The Closing Session is held between 15.40 hrs and 16.00 hrs

 

Note: The Exchange may however close the market on days other than the above schedule holidays or may open the market on days originally declared as holidays. The Exchange may also extend, advance or reduce trading hours when its deems fit and necessary.