A Reliance Capital Company

CUSTOMER CARE

Easy to reach; happy to help.

We treat our clients as we would like to be treated ourselves.

From queries to assistance while trading, to even sharing your feedback, we believe that you deserve our undivided attention.

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SMS OR WRITE TO US

<RSEC HELP> To 53636


customer.support@rsec.co.in

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Mail us letters at our Cor​porate Office

CALL AND TRADE

Enjoy the convenience of trading over the phone.

022 39886000 | 022 25816000
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​Call and Trade

Our operational timing​: ​​8.30 am to 4.30 pm, Monday to Friday.

Call us on​​ :

022 39886000 | 022 25816000

022 26856000 | 022 33506000

Partner Desk : 022 39896789 ​

*At the time of contacting us, please keep your account details ready for our customer service executive to assist you promptly.

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Other Charges

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​ Other Charges

Particulars Charges (Rs.)
Order placed by client at the Call and Trade desk (Call Centre) 15 per Executed Order (Maximum 2.5% of transaction value)
Enquiry Charges (First five enquiries are free every month) 5 per enquiry
Reissue of Welcome Kit (Resident Indians)
Reissue of Welcome Kit (Non Resident Indians)
200
1000
Physical contract note for clients who have signed for Electronic contract notes 40 per contract note
Physical Ledger/Transaction Statement 40 per statement
Delayed Payment Charges (DPC) 
- Limitcard Customers
- To Percentage Brokerage Customers

21 % per annum
18 % per annum

BRANCH LOCATOR

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HOLIDAYS

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HOLIDAYS FOR BSE AND NSE IN 2014

Sr. No.DateDayDescription
127-Feb-2014ThursdayMahashivratri
217-Mar-2014MondayHoli
308-Apr-2014TuesdayRam Navmi
414-Apr-2014MondayDr. Babasaheb Ambedkar Jayanti
518-Apr-2014FridayGood Friday
624-Apr-2014ThursdayParlimentary Elections
701-May-2014ThursdayMay Day
829-Jul-2014TuesdayRamzan ID
915-Aug-2014FridayIndependence Day
1029-Aug-2014FridayGanesh Chaturthi
1102-Oct-2014ThursdayMahatma Gandhi Jayanti
1203-Oct-2014FridayDasera
1306-Oct-2014MondayBakri ID
1423-Oct-2014ThursdayDiwali-Laxmi Pujan*
1524-Oct-2014FridayDiwali-Balipratipada
1604-Nov-2014TuesdayMoharram
1706-Nov-2014ThursdayGurunank Jayanti
1825-Dec-2014ThursdayChristmas

*Muhurat Trading will be conducted. Timings of Muhurat Trading shall be notified subsequently.

 

The holidays falling on Saturday / Sunday are as follows:

Sr. No.DateDayDescription
126-Jan-2014SundayRepublic Day
213-Apr-2014SundayMahavir Jayanti

Market Timings

Trading on the equities segment takes place on all days of the week (except Saturdays and Sundays and holidays declared by the Exchange in advance). The market timings of the equities segment are:

A) Pre-open session
Order entry & modification Open : 09:00 hrs
Order entry & modification Close : 09:08 hrs*
*with random closure in last one minute. Pre-open order matching starts immediately after close of pre-open order entry.

B) Regular trading session
Normal / Retail Debt / Limited Physical Market Open : 09:15 hrs
Normal / Retail Debt / Limited Physical Market Close : 15:30 hrs

Block deal session is held between 09:15 hrs and 09:50 hrs

C) The Closing Session is held between 15.40 hrs and 16.00 hrs

 

Note: The Exchange may however close the market on days other than the above schedule holidays or may open the market on days originally declared as holidays. The Exchange may also extend, advance or reduce trading hours when its deems fit and necessary.